Knowledge Base

Upload your website files (File Manager & FTP)

Using the File Manager (easiest)

  1. Log in to your control panel and open your website.
  2. Go to Files.
  3. Open the public_html folder. This is your website's main folder.
  4. Use + → Upload to add files, or upload a .zip file and extract it.

Using FTP

  1. In your website, go to FTP and create an FTP account.
  2. Copy the connection details shown (server, username, port).
  3. Connect with an FTP program such as FileZilla and upload into public_html.

FTP accounts per plan: Spark 2, Rise 10, Summit unlimited. Developers can also use SSH/SFTP from Developer tools → SSH key manager.

Tip: Your home page file must be called index.html or index.php.

Still stuck? Open a support ticket and a real person from our team will help.

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